The Highway Store

New Inn

Food hygiene rating 1 / 5 · Major improvement necessary

Bit dodgy, this one

The Highway Store scored just 1 out of 5 at its last inspection. Maybe think twice before ordering.

The breakdown

Hygiene Improvement necessary Cleanliness & condition Generally satisfactory Confidence in management Major improvement necessary

Last inspected on 9 December 2025 by Torfaen.

Rating over time

We have recorded 2 Food Standards Agency inspections for The Highway Store, from February 2020 to December 2025. Its hygiene rating has gone down, from 4 in 2020 to 1 in 2025.

Food hygiene rating (0 to 5) at each FSA inspection of The Highway Store.

Food hygiene rating history for The Highway Store
Inspection date	Rating	Verdict
6 February 2020	4 / 5	Good
9 December 2025	1 / 5	Major improvement necessary

What does this rating mean?

The Highway Store in New Inn has a food hygiene rating of 1 out of 5 (major improvement necessary). On the Food Standards Agency scale, 5 is the best and 0 is the worst. A 1 out of 5 means major improvement was necessary at the last inspection.

The rating reflects standards found at the last inspection. It is not a verdict on how the food tastes - it scores how well the business manages food safety. How often a place is inspected depends on its risk: lower-rated and higher-risk businesses are revisited more often than spotless ones.

Where is it?

123 The Highway,
New Inn,
Pontypool,
NP4 0PJ

This is the official Food Standards Agency hygiene badge for The Highway Store. The data is published by the FSA under the Open Government Licence.

Who inspects The Highway Store?

Food hygiene at The Highway Store is inspected by Torfaen, the local authority responsible for this area. You can reach them at http://www.torfaen.gov.uk/ or [email protected].

Questions about The Highway Store

What is The Highway Store’s food hygiene rating?

The Highway Store has a food hygiene rating of 1 out of 5 (Major improvement necessary), based on its last Food Standards Agency inspection on 9 December 2025.

When was The Highway Store last inspected?

The Highway Store was last inspected by Torfaen on 9 December 2025.

Is a 1 out of 5 hygiene rating good?

A 1 out of 5 means major improvement was necessary at the last inspection.

What do the food hygiene scores mean?

The rating combines three checks made on the day of the inspection: how hygienically food is handled, the cleanliness and condition of the premises, and how confident the inspector is that management will keep standards up. A higher overall score, from 0 up to 5, means fewer problems were found.