Waitrose Customer Cafe

Tonbridge

Food hygiene rating 5 / 5 · Very good

Squeaky clean

Waitrose Customer Cafe scored a 5 out of 5 at its last inspection. Tuck in.

The breakdown

Hygiene Very good Cleanliness & condition Good Confidence in management Good

Last inspected on 14 April 2026 by Tonbridge and Malling.

Rating over time

We have recorded 2 Food Standards Agency inspections for Waitrose Customer Cafe, from July 2018 to April 2026. Its hygiene rating has held steady, from 5 in 2018 to 5 in 2026.

Food hygiene rating (0 to 5) at each FSA inspection of Waitrose Customer Cafe.

Food hygiene rating history for Waitrose Customer Cafe
Inspection date	Rating	Verdict
18 July 2018	5 / 5	Very good
14 April 2026	5 / 5	Very good

What does this rating mean?

Waitrose Customer Cafe in Tonbridge has a food hygiene rating of 5 out of 5 (very good). On the Food Standards Agency scale, 5 is the best and 0 is the worst. Yes - 5 is the top food hygiene rating. It means hygiene standards were very good at the last inspection.

The rating reflects standards found at the last inspection. It is not a verdict on how the food tastes - it scores how well the business manages food safety. How often a place is inspected depends on its risk: lower-rated and higher-risk businesses are revisited more often than spotless ones.

Where is it?

Waitrose,
Sovereign Way,
Tonbridge,
Kent,
TN9 1RG

Waitrose Customer Cafe Hygiene Rating - 5/5

This is the official Food Standards Agency hygiene badge for Waitrose Customer Cafe. The data is published by the FSA under the Open Government Licence.

Who inspects Waitrose Customer Cafe?

Food hygiene at Waitrose Customer Cafe is inspected by Tonbridge and Malling, the local authority responsible for this area. You can reach them at http://www.tmbc.gov.uk or [email protected].

Questions about Waitrose Customer Cafe

What is Waitrose Customer Cafe’s food hygiene rating?

Waitrose Customer Cafe has a food hygiene rating of 5 out of 5 (Very good), based on its last Food Standards Agency inspection on 14 April 2026.

When was Waitrose Customer Cafe last inspected?

Waitrose Customer Cafe was last inspected by Tonbridge and Malling on 14 April 2026.

Is a 5 out of 5 hygiene rating good?

Yes - 5 is the top food hygiene rating. It means hygiene standards were very good at the last inspection.

What do the food hygiene scores mean?

The rating combines three checks made on the day of the inspection: how hygienically food is handled, the cleanliness and condition of the premises, and how confident the inspector is that management will keep standards up. A higher overall score, from 0 up to 5, means fewer problems were found.